I had an engine replaced at Archer's. I had over 18,000 miles on my car at the time. They found me a replacement with only 50K miles. It has been a year since then. I now live in CA as opposed to Memphis where the replacement engine was installed. It still sounds as if it's new. I consider them the experts. So, when I have a problem with my car, I call them before I have it fixed here. I consider them the "gold standard".
-Dr. Gerry Wilcove, Memphis, TN
In town for a visit, my starter died on my '96 Toyota Tacoma pickup late on a Friday afternoon. Ted and his crew had me back on the road that same evening. Their work was professional and Ted even called next business day to confirm all was well. I highly recommend these folks. They're courtesy and professionalism was self-evident from the start. Thank you Ted.
-Mike Harper - Nashville, TN
The owner Ted Archer and his staff took care of my daughter's 2008 Ford Edge which had broken down in Memphis 200+ miles from Tuscaloosa, AL (RTR). Archer's Auto Care diagnosed the problem and did the work to get it running and at a fair price. Ted even followed up with a personal call to me on the status of my daughter's return trip to Tuscaloosa and how the car was running. How often does that happen???
-Jim Smith - Houston, TX
We have been long time customers of Archers Auto Care with good reason. From the first time I took my car there many years ago, they have exemplified how an auto repair business should be run. They have always gone over and beyond in helping us with our vehicles. I have even called them while away on vacation when we had an issue and they told us what to do! They care about their customers, wonderful customer interaction, always keeping you informed of what is being done, and have highly qualified mechanics to track down the problems and get them fixed right at a very fair price. I would not take my car anyplace else. Highly recommend!
-Margaret - Germantown, TN
I was blown away by how I was treated. Everyone was very helpful and knowledgeable about my car. I have a Nissan that was having some transmission problems and major brake issues after taking it to another dealer. I was looking at having to get a new car and archers saved it. My car now runs like new (basically the day we bought it). I'm so impressed with how quickly and professionally everything was handled. I know that I'm only taking my cars to Archers. No more getting the run around from a mechanic that is in it for the money. They stayed within my budget. I can't express how much this has changed going to the mechanic now for the better. My family has been using them for years. Highly recommended!!!
-Kim - Memphis, tennessee
When the engine went out in my 2010 Subaru Forester back in September, I sought help from Archer's Auto Care. They quickly found a replacement engine and promptly put it in. They were fast, knowledgeable and very helpful. I was surprised when I picked my car up that it had been cleaned and detailed. They really take the extra step to ensure you are a satisfied customer. My car just recently had two significant oil leaks and they were adamant about helping me contact the warranty company to cover the cost. If you have ever dealt with warranty, then you know how much of a headache that can be sometimes. They gave me a helping hand throughout the entire process and all the costs were covered by my warranty. I highly recommend checking them out, you will be glad you did!
-Brian Waller - Little Rock, AR
Archer's Auto Care has serviced my vehicle for the last 10 years. I absolutely love their fast, friendly and quality customer service. When I bring my car in for repair, or routine maintenance, I know I'm going to get honest and reliable service. I wouldn't trust my car to any other shop!
-Jackie - Southaven, MS
Quick and courteous service! Sent my daughter in with her car while home from a college break. They found and repaired the problem, backed it up with a nationwide warranty (important since she is in school 300 miles from home), and even provided shuttle service for her while car was repaired. I will for sure use again. PS: I was referred by a coworker who has used them for years.
-Brian Williamson - Germantown , TN